Terms and Conditions for ChatHive AI
Last updated: 9th February 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using our ChatHive AI ("Service") provided by ChatHive ("we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Service.
1. Acceptance of Terms
By using the Service, you affirm that you have read, understood, and agree to be bound by these Terms. Your use of the Service constitutes your acceptance of these Terms and any modifications that may be made in the future.
2. Description of the Service
ChatHive AI integrates advanced artificial intelligence chat capabilities to enhance communications and streamline interactions in your business environment. This includes, but is not limited to:
- Automated responses powered by AI.
- Integration with existing workflows and systems.
- Data handling including file uploads, status tracking, and other functionalities.
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time.
3. User Responsibilities
- Accurate and Updated Information: You agree to provide accurate and complete information when creating an account and using the Service.
- Proper Use: You shall use the Service only for its intended purpose. Misuse, including any activity that could damage, disable, overburden, or impair the Service, is strictly prohibited.
- Security: You are responsible for safeguarding your account credentials. Please notify us immediately if you suspect any unauthorized use of your account.
- Compliance: You agree to comply with all applicable local, state, national, and international laws in connection with your use of the Service.
4. Data Privacy and Security
- Privacy: Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.
- Security Measures: We implement reasonable security measures to protect your data, but no data transmission over the Internet or method of electronic storage is 100% secure.
- Data Usage: The data you share with our Service, including through the AI chat functionality, may be used to improve our products and services. By using the Service, you consent to such data usage as described in our Privacy Policy.
5. Intellectual Property Rights
- Ownership: All intellectual property rights in and to the Service, including but not limited to design, text, graphics, logos, icons, and software, belong to ChatHive or its licensors.
- License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service strictly in accordance with these Terms.
6. AI Functionality Disclaimer
- Nature of AI Responses: The AI-powered chat functionality of ChatHive AI is provided as a tool to assist with interactions and may generate responses that are automated and not reflective of human judgment.
- No Professional Advice: The information provided by the AI is for informational purposes only and should not be considered as professional advice. Users are responsible for verifying the accuracy and appropriateness of any responses.
- No Liability for AI Output: ChatHive is not liable for any errors, omissions, or inaccuracies in the AI-generated responses or for any decision-making based on this information.
7. Payment and Subscription Terms
- Free and Paid Services: Our Service may offer both free and paid features. Some advanced functionalities may require a subscription.
- Billing: For any paid features, you agree to pay all applicable fees and charges. All fees are subject to change upon notice.
- Refund Policy: Unless stated otherwise, all payments are non-refundable. Any refund requests will be handled in accordance with our Refund Policy.
8. Limitation of Liability
To the fullest extent permitted by applicable law, ChatHive shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly. Our total liability for any claim shall not exceed the amount you have paid us for the Service in the preceding twelve (12) months.
9. Indemnification
You agree to defend, indemnify, and hold harmless ChatHive and its affiliates, officers, agents, and employees from any and all claims, damages, obligations, losses, liabilities, costs, or expenses (including, but not limited to, attorney’s fees) arising from:
- Your use of and access to the Service.
- Your violation of any term of these Terms.
- Any claim that your use of the Service caused damage to a third party.
10. Modifications to the Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting the revised Terms on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
11. Third-Party Links and Services
Our Service may contain links to or integrations with third-party websites or services. These third parties are not under our control, and we are not responsible for their content, privacy policies, or practices. Your use of third-party services is at your own risk.
12. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction] without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service will be resolved exclusively in the courts located within [Your Jurisdiction].
13. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service. Upon termination, all rights granted to you under these Terms will cease immediately.
14. Contact Information
If you have any questions about these Terms, please contact us at [Your Contact Email].
By using ChatHive AI, you acknowledge that you have read, understood, and agree to the above Terms and Conditions.